Privacy Policy

1. Introduction

Welcome to KL Hosting ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dedicated server and IP address brokerage services.

By using our services or website (klhosting.com), you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

Name (first and last name)
Email address
Phone number
Company name and business information
Billing and payment information
IP addresses and technical identifiers

Technical Information

Browser type and version
Operating system
Pages visited and time spent on our website
Referring website addresses

Transaction Information

Details about servers or IP addresses you wish to buy or sell
Transaction history and communications
Documentation related to IP transfers (for RIR compliance)

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To facilitate server and IP brokerage transactions
Communication: To respond to your inquiries and provide customer support
Transaction Processing: To process payments and complete deals
Legal Compliance: To comply with RIR requirements for IP transfers
Improvement: To improve our website and services
Security: To detect and prevent fraud or unauthorized access
Marketing: To send promotional communications (only with your explicit consent)

4. Email & Mailing Policy (Important)

⚠️ Special Notice for Email/Mailing Purpose Clients

If you are purchasing IP addresses or dedicated servers for email marketing, bulk mailing, or any email-related purposes, the following special terms apply:

Mandatory Opt-In Requirement

All email lists used with our IPs or servers MUST be opt-in only. This means every recipient must have explicitly consented to receive emails from you. Purchased lists, scraped emails, or any non-consensual data collection is strictly prohibited.

CAN-SPAM Act Compliance

You must comply with the CAN-SPAM Act and all applicable anti-spam laws. This includes:

Including a valid physical postal address in all emails
Providing a clear and conspicuous unsubscribe mechanism
Honoring opt-out requests within 10 business days
Using accurate "From" and "Subject" lines
Clearly identifying the message as an advertisement (if applicable)

GDPR Compliance (For EU Recipients)

If you send emails to recipients in the European Union, you must comply with GDPR requirements:

Obtain explicit consent before sending marketing emails
Clearly explain how recipient data will be used
Provide easy access to unsubscribe at any time
Respect data subject rights (access, rectification, erasure)
Maintain records of consent

Disclosure Requirement & Pricing

You must inform us at the time of inquiry if you intend to use our services for email/mailing purposes. This is mandatory because:

Email-purpose IPs require special vetting and preparation
We need to ensure IP reputation is suitable for email delivery
Pricing for email-purpose IPs/servers may differ from standard rates due to additional requirements and risks involved
Failure to disclose may result in service termination without refund

Prohibited Activities

The following activities are strictly prohibited and will result in immediate termination:

Sending unsolicited bulk email (spam)
Using purchased, rented, or harvested email lists
Sending emails without proper consent
Phishing, spoofing, or fraudulent email activities
Sending malware or malicious content
Any activity that violates CAN-SPAM, GDPR, or other applicable laws

📋 Summary for Email Clients

Declare your intent - Tell us you need IPs/servers for email purposes
Expect adjusted pricing - Email-purpose resources may cost more
Use opt-in lists only - No purchased or scraped lists
Follow CAN-SPAM & GDPR - Full compliance is mandatory
No spam, ever - Violations mean immediate termination

5. Data Sharing & Disclosure

We may share your information in the following circumstances:

With Transaction Partners: To facilitate deals between buyers and sellers (with your consent)
Service Providers: With trusted third parties who assist in our operations (payment processors, etc.)
Legal Requirements: When required by law or to respond to legal processes
RIR Organizations: For IP transfer documentation and compliance
Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

SSL/TLS encryption for data transmission
Secure storage with access controls
Regular security assessments
Employee training on data protection

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

Legal Basis for Processing

Consent: When you have given explicit consent
Contract: When processing is necessary to fulfill our services
Legal Obligation: When required by law
Legitimate Interest: For business operations that don't override your rights

Your GDPR Rights

Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your data ("right to be forgotten")
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a portable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@klhosting.com.

8. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Types of cookies we use:

Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors use our site
Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

9. Your Rights & Choices

You have the following rights regarding your personal information:

Access: Request information about the data we hold about you
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Opt-Out: Unsubscribe from marketing communications at any time
Data Export: Request a copy of your data in a portable format

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Transaction records may be kept for up to 7 years for legal and accounting purposes.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

KL Hosting

Email: privacy@klhosting.com

General Inquiries: info@klhosting.com

Website: klhosting.com

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